Terms of service.
Last updated 3 November 2026
In short
- These terms apply when you buy from glasequine.com.
- Prices are in euro.
- Our supplements support your horse’s health; they don’t replace your vet.
- Your legal rights as a consumer are never affected.
Who we are
glasequine.com is run by Glas Equine Limited (CRO 806046), Celbridge, Co. Kildare, Ireland. Email info@glasequine.com.
Using our website
By using this website or placing an order, you agree to these terms. You must be 18 or over to place an order.
Ordering
When you place an order you’ll get an email confirming we’ve received it. Your contract with us starts when we confirm your order has been dispatched. We may refuse or cancel an order, for example if a product is out of stock, a price was clearly wrong, or we suspect fraud. If we do, we’ll refund you in full.
Prices and payment
Prices are shown in euro. Delivery is charged at checkout unless your order qualifies for free delivery. Payment is taken when you place your order. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay. For orders outside the EU, local import duties or taxes may apply.
Subscriptions
Subscriptions are charged automatically on each delivery date at the price shown, with your subscription discount. You can skip, change or cancel at any time from your account before your next billing date. There’s no minimum term.
Our products
Our supplements are single herbs intended to support your horse’s normal health. They are not medicines and do not diagnose, treat or cure any condition. Always follow the feeding guide, check competition rules before you compete, and talk to your vet if your horse is unwell, on medication or in foal.
Delivery
We dispatch from Ireland within 1–3 working days. Delivery times are estimates. Once your order is delivered, it’s your responsibility. See Delivery & returns for rates and times.
Cancelling and returns
You can cancel within 14 days of receiving your order. Sealed supplements, treats and grooming products can’t be returned once opened, unless they’re faulty. See Cancelling an order and Delivery & returns.
Faulty or wrong items
If something arrives damaged, faulty or isn’t what you ordered, tell us within 30 days and we’ll replace it or refund you, including delivery. This doesn’t affect your other legal rights.
Discounts and gift cards
Discount codes can’t be exchanged for cash and only one code can be used per order unless we say otherwise. Gift cards are valid for at least 5 years from the date you buy them, can be used on anything in store and can’t be exchanged for cash.
Mistakes on the website
We work hard to keep prices, stock and descriptions accurate. If we find a clear mistake after you’ve ordered, we’ll contact you and you can choose to go ahead at the right price or cancel for a full refund.
Our content
Words, photos and designs on this website belong to Glas Equine or are used with permission. Please don’t copy them without asking. Links to other websites are for your convenience; we’re not responsible for their content.
Liability
Nothing in these terms limits our liability where it would be unlawful to do so, or affects your statutory rights as a consumer.
Changes to these terms
We may update these terms from time to time. The version on this page when you place your order is the one that applies to it.
Governing law
These terms are governed by Irish law. If you live elsewhere in the EU, you keep the protection of your own country’s consumer law.
Contact
Questions about these terms? Email info@glasequine.com and Chloe or Jeanette will get back to you.